Vidanetwork Technologies, Inc. > Help Desk > Knowledgebase

Search help:

» Subcategories:

Major features and advantages of our Provissiong Service
Product Overview and system requirements
Accounts and access levels
» More topics
How do I ...
How can I connect to the PSTN on my server side?
How to configure customized IVRs for multiple departments
Tips for online Voicemail box
» More topics
System Administrator Portal
Login URL
Import extensions into Vida Software/Platform
» More topics
Business Administrator Portal
Can I use multiple SIP device to register one account
Login URL
Can your software handle multiple business locations or departments?
» More topics
End User Portal
How to transfer to my mobile phone by using VOP panel?
Login URL
How to make a external transfer by using VOP?
Vida Software and Features
Vida Software and Features
Problems and Troubleshooting
No voice or SIP extension will not ring
Cannot make international calls
Cannot receive voicemail notifications as email
» More topics
Customization and Integration
Global DID Phone Numbers
What payment methods do you accept?
Is number porting available?
What is a DID number?
» More topics

» Articles in this category:

Vida Server Backup and Restore Article rated 3.0/5.0
There are tools for system admin to backup and restore vCloud software. All the dynamic files and data in the database will be copied and saved in a backup file. The system admin can restore the backu...
ACL for SIP call security Article rated 3.1/5.0
Companies are concerned about malicious parties eavesdropping on SIP signaling information, performing man-in-the-middle attacks that disrupt service or gaining unauthorized access to VoIP networks TL...

» Top Knowledgebase articles: Views
» Latest Knowledgebase articles: Date added