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» Category: Business Administrator Portal  (Go back)

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Login URL Article rated 2.9/5.0
Company administrators can log into their accounts by using URL: http://SERVER_IP_ADDRESS/IG/.
What I can do in the portal? Article rated 3.1/5.0
You can make changes to your profile, manage your employees (extensions), set up your business hours, upload voice prompts, configure IVR menus, manipulate your ACD queues, and etc. Please refer to yo...
Can we make extension calls by using 3 or 4 digits? Article rated 3.0/5.0
Yes, you can. Each business's VPBX or VCenter has extension format pre-configured. Please let your system administrator know the number of digits you prefer, before he/she construct your business enti...
Can your software handle multiple business locations or departments? Article rated 3.0/5.0
Yes, we can divide your business into multiple VPBX or VCenter according to your locations or departments. We can also build up routing rules to let you make calls between them by using 3 or 4 digits....
How can I delete an extension/user? Article rated 3.0/5.0
As a business administrator, you cannot delete an extension or user. However, you can disable it and enable it at anytime. If you really want to delete it, you can ask your system administrator to del...
Can I use multiple SIP device to register one account Article rated 3.0/5.0
I have different kinds of SIP devices, SIP video phone, PC soft phone and Zoiper on my cell phone. I'd like to have them all ring together, so I can pickup the call by any of them. Can I register them...
电话号码路由中高级设置选择直接呼叫一个分机,外线呼入时无回铃音。 Article rated 3.0/5.0
PBX管理员用户在电话号码路由菜单中,选择了高级设置中的呼叫一个分机/坐席选项,指定呼叫一个外线号码时转到一个分机号码上。当一个PSTN用户呼...